Here are helpful answers to common questions about our services.
To open a savings account with us, please follow these steps:
1. Go to a nearby MSB branch (see branch near you)
2. Completely fill out MSB account opening forms in the branch.
3. For INDIVIDUALS present at least 1 valid government-issued ID. (list of acceptable IDs)
4. For CORPORATE present all necessary documentary requirements. (list of corporate documentary requirements)
Is there an MSB Branch near me?
How can I contact my chosen MSB branch?
How can I apply for a loan?
What are the different types of loans available?
How to open a savings account?
How to open a checking account?
Is online banking available?
Where can I download the MSB App?
How can I report a complaint?
What happens after I have made a complaint?
My ATM card is missing/stolen. How can I get a new one?
I have a concern about my loan payment. Who can I contact?
FAQs
HOME
ABOUT
PROPERTIES FOR SALE
FAQs
CONTACT US
Careers
Latest News
FAQs
Malayan Savings Bank (MSB) is regulated by the Bangko Sentral ng Pilipinas (BSP).
www.bsp.gov.ph / consumeraffairs@bsp.gov.ph
Deposits are insured by PDIC up to P1 Million per depositor.

MSB is a proud member of

For more information, please contact our Customer Care Hotline at (02) 8841-7800
loc. 153 / (02) 8815-9876 or send an email to customercare@malayanbank.com.ph
For ATM related concern, you may contact our ATM Center 24/7 Hotline at(02)
8893-4283

Copyright 2025. Malayan Savings Bank. All rights reserved.

About Us