October 2, 2020
Dear Malayan Bank Client,
In compliance with the Bayanihan to Recover as One Act, Malayan Bank will grant a one-time
60-day grace period to Home Loan / Auto Loan / Motorcyle Loan / Personal Loan clients whose loans are on CURRENT status as of September 14, 2020. There will be no penalties / fees incurred during the grace period.
If you are qualified to avail of the 60-day grace period and wish to do so, please inform collection@malayanbank.com.ph.
Please note, though, that after the 60-day grace period, your principal and accrued interest should be paid in full or on staggered basis until December 31, 2020.
If we do not receive your advise, we shall continue to process your payments to ensure that your loan account remains current.
For other concerns, please call our collection hotlines: 0917-8268536 / 0917-8494776 / 0998-8470584 / 0961-2800206 / 0951-4398623.
Thank you for your continued patronage. Stay safe always.
Malayan Bank Management
June 2, 2020
Starting June 1, 2020, our branches will have new operating hours. Please view the table below for your reference.
| BRANCH | DAYS OPEN | BRANCH HOURS |
| Makati | Mon to Fri | 9AM – 2PM |
| Kalentong | Mon Wed Fri | 9AM – 2PM |
| Pasig | Mon Wed Fri | 9AM – 2PM |
| Marikina | Mon Wed Fri | 9AM – 2PM |
| Las Pinas | Mon Wed Fri | 9AM – 2PM |
| GMA | Mon Wed Fri | 9AM – 2PM |
| Sta. Rosa | Mon Wed Fri | 9AM – 2PM |
| Imus | Mon Wed Fri | 9AM – 2PM |
| Malabon | Mon Wed Fri | 9AM – 2PM |
| Cebu – Jones | Mon to Fri | 9AM – 2PM |
| Iloilo | Mon to Fri | 9AM – 2PM |
| Angeles | Mon to Fri | 9AM – 2PM |
| Dagupan | Mon to Fri | 9AM – 2PM |
| Caloocan | Mon Wed Fri | 9AM – 2PM |
| Cebu – Lahug | Mon to Fri | 9AM – 2PM |
| Davao | Mon to Fri | 9AM – 2PM |
| Dasol | Mon to Fri | 9AM – 2PM |
| Baguio | Mon Wed Fri | 9AM – 2PM |
| Meycauayan | Mon Wed Fri | 9AM – 2PM |
| Rosario | Mon Wed Fri | 9AM – 2PM |
| Taguig | Mon Wed Fri | 9AM – 2PM |
The Bills Payment facility (EC Pay) will be open to Malayan Bank depositors only. This is in line with the “social distancing” recommendation of Government. We would like to limit the number of people in our branches.
For withdrawals of PhP 50,000 and below, we suggest that you transact in our ATMs located outside our branches. This is for your own protection.
Alcohol-based Sanitizers are provided for your hand hygiene. Kindly use the sanitizer before and after entering the branch.
If you have a fever (37.6 degrees or higher) or a cough, please do not enter the branch. Please seek immediate medical attention.
We seek the understanding and full cooperation of everyone. Let us do our share to help our country overcome COVID-19.
For questions or concerns, please call 8841-7800 or visit malayanbank.com.
Thank you.
Date: March 20, 2020
If your loan is on CURRENT status as of March 16, 2020, and you have a payment due date between March 21, 2020 – April 14, 2020 (quarantine period), your due date is extended by 30 days with NO penalties and NO fees.
For any other concerns, please e-mail:
collection@malayanbank.com.ph
Beginning October 06, 2019, we will be migrating to our 8-digit landline numbers in compliance with the NTC’s mandate.
