Due to the alarming increase in number of positive COVID-19 cases, please be advised of the updated schedules of all MSB branches. Make sure to check back for further announcements. #BankNowWithMSB
Our ATMs will remain accessible for your convenience. You may also view your transaction history and check your balance via the Malayan Bank app available on both the App Store and Play Store.
Stay safe! For urgent assistance, call (02) 8841- 7800 or email customercare@malayanbank.com.ph.
February 10, 2021
Dear Valued Clients,
Starting April 7, 2021, Malayan Bank Savings and Mortgage Bank will be implementing new cash withdrawal and balance inquiry fees for non-Malayan Bank Issued cards using Malayan Bank ATM’s
| CASH WITHDRAWAL | BALANCE INQUIRY | |
| Non-MSB Locally Issued cards: | Php 12.00 | Php 2.00 |
| MSB Issued Cards: | FREE | FREE |
*Please note that these additional fees are on top of the other that your Bank may charge.
The withdrawal fee shall automatically be deducted from your account together with the amount withdrawn, while the balance inquiry fee will be shown as a separate debit amount.
The said fees will be displayed on the ATM screen with the option to cancel transaction.
Thank you.
For inquiries and concerns, contact us at:
(02) 8841-8700
(02) 8893-8027
atmcenter@malayanbank.com
February 9, 2021
Beginning April 7, 2021, Malayan Bank cardholders transacting with another bank’s ATM will be charged of withdrawal fee based on the acquiring bank’s set service fee. Withdrawal fees may vary from one bank to the other.
The set-up fee will be indicated on the ATM confirmation screen and will give cardholders chance to cancel the transaction.
Should you have any questions
Contact us at:
For inquiries and concerns, contact us at:
(02) 8841-8700
(02) 8893-8027
atmcenter@malayanbank.com
Thank you.
October 2, 2020
Dear Malayan Bank Client,
In compliance with the Bayanihan to Recover as One Act, Malayan Bank will grant a one-time
60-day grace period to Home Loan / Auto Loan / Motorcyle Loan / Personal Loan clients whose loans are on CURRENT status as of September 14, 2020. There will be no penalties / fees incurred during the grace period.
If you are qualified to avail of the 60-day grace period and wish to do so, please inform collection@malayanbank.com.ph.
Please note, though, that after the 60-day grace period, your principal and accrued interest should be paid in full or on staggered basis until December 31, 2020.
If we do not receive your advise, we shall continue to process your payments to ensure that your loan account remains current.
For other concerns, please call our collection hotlines: 0917-8268536 / 0917-8494776 / 0998-8470584 / 0961-2800206 / 0951-4398623.
Thank you for your continued patronage. Stay safe always.
Malayan Bank Management
Date: March 20, 2020
If your loan is on CURRENT status as of March 16, 2020, and you have a payment due date between March 21, 2020 – April 14, 2020 (quarantine period), your due date is extended by 30 days with NO penalties and NO fees.
For any other concerns, please e-mail:
collection@malayanbank.com.ph
Beginning October 06, 2019, we will be migrating to our 8-digit landline numbers in compliance with the NTC’s mandate.
